Magicdude Marketing

Marketing Lessons From Magicians

How To Let Controversy Suck The Life Out Of Your Business

June 27th, 2011

Is controversy consuming your life?

We have all heard it before – Scandal, shocking news, and controversy is good for business.  All press is good press, whether good or bad.  Controversial topics are the most popular articles for bloggers.  If someone disagrees with you it doesn’t mean they hate you, maybe they just have an opinion!

The lists of “truths” about controversy goes on and on.  Is controversy really good for business?  Maybe.  It’s a way to spread ideas and sway opinions with healthy debate.  How boring would it be if everyone agreed?  No room for innovation when that happens.  There are many ways to look at an issue.

But what about the motives behind controversy?  Are there people who attack others just to get attention… at your expense?  YES!  If you happen to be the one being attacked, it’s easy to get pulled into the drama and have the life sucked right out of you or your business.

The Incident
On November 24, 1997, Fox Network in the U.S. aired a show Breaking the Magician’s Code: Magic’s Biggest Secrets Finally Revealed.  It was the first of a four part series of TV shows that explained the methods behind magic tricks and illusions.  The masked magician was supposedly a well-known magician who wore a mask to avoid the backlash from fellow magicians.

Within hours of airing the show, all hell broke loose within the magic community!  I have been hanging around magicians and street performers for over 20 years and have NEVER seen such strong reaction from magicians. They were pissed off!  The first rule of being a magician was broken – the promise of magicians to never reveal the secret workings of a magic trick or illusion.

The Motive
Fox saw an opportunity to get an increase in viewer ratings by creating controversy within the magic community.  They counted on the fact that working magicians would protest.  It worked like a charm for Fox.  I’m sure the man behind the mask came out with a bundle of cash. :-)

The Reaction
The magic forums exploded with activity.  Everything from anger to disbelief to preaching right and wrong was covered.  Outrage and disgust were at the forefront of the discussion.  The major Magic organizations from around the world jumped
into the debate.  There were a lot of pissed off people that wanted to have their way with the masked man.  After all, he just destroyed the careers of top performing magicians.  Bullshit!

The only “harm” he did to the performers was to successfully draw them into believing that trick methods were the real “secret” to their career success.  That’s just not true.  Showmanship is what sells tickets.  An audience comes to a magic show to be entertained.  Many magicians mistakenly believe they are successful because they utilize secret methods that no one in the audience could possibly do themselves. I challenge any magician to walk into a magic store, buy a new trick  and put it into their show that night.  It won’t work.  Knowing the secret to the trick itself doesn’t make for a good performance.  Stagecraft, practice, and presentation are what is most important.

The Result
Magicians screamed like never before. Hatred and outrage consumed them. Not everyone, but the vast majority did.  Then the excuses came.  There were countless stories of performers complaining their career was ruined.  How could they possibly expect an audience to come to their show if they knew the methods?  It was the end of the world!  I wonder though, how many people actually saw the show, and did it really matter to them anyway?

New organizations were formed to protect the secrets of the craft.  Magicians were encouraged to write the TV network with threats.  Advertisers were asked to pull their ads from Fox. Self-proclaimed ‘protectors of the magical arts’ began preaching ethics and demanding all magi follow the rules.  A new wave of policing the magic forums, hunting for people that supported exposure.  It. Was. Wild!

Fox got exactly what they were looking for, and most magicians were none the wiser.  Three more episodes aired over the next eight months.  Now the ball was rolling!  Fox was getting results at the expense of the magic community.  In 2002, they cranked out another 13 episodes.

Magic careers were apparently being destroyed.  And whose fault was it?  It wasn’t Fox.  It wasn’t the masked magician.  Then who?

Magicians Were Letting Controversy Consume Their Life
It was their own damn fault.  A large percentage of working magi spent most of their time whining when they could have been focusing their efforts on being the best they could be for their audience.  Looking for new marketing.  Developing new illusions instead of doing the same thing every other magician does.  It’s always easier to blame someone else when something bad happens.  Seemed like the complainers were possessed with being right.  They wanted everyone to think just like them.

Did Fox destroy the art of magic?  Did the masked magician kill the mystery of a good magic performance?  Nope. David Copperfield still performs almost nightly to sell-out crowds.  I still see magicians at convention booths gathering crowds for their clients.  The prestigious Magic Castle in Hollywood still sells tickets every night.  Criss Angel is in his 5th season with his TV show on A&E.  Most of my friends still book corporate work every week.  Magic is alive and well.  The people still getting work are the ones who decided not to get sucked into the controversy.

The Solution
If you are the target of controversy, you have two choices.

  1. Debate the issue until you win. (which may never happen)
  2. Debate the issue until you realize it’s better to agree to disagree and move on with your business.

It’s really not what happens to you when something goes wrong, it’s what you do about it to keep moving forward.  Why not just learn from it?

Just so you know, when the masked wonder boy hit the scene, I was mad!  I wanted to go after the guy and frankly, I thought I had a pretty good plan to do so.  Then I realized I didn’t need to be the moral police that tried to stop something that could not be controlled.  Instead, I got together with my close friends in magic to work out new ways to book gigs and improve my show.  I let the haters hate, and the exposers expose… cause that’s what they do.

Hey, I may not always be right… but I’m never wrong!

Has this ever happened to you in your business or personal life?  How did you choose to deal with it?  Please share your thoughts in the comment section below.

  • http://happyandblue2.ca Glen

    I think I saw those episodes. But, for what it’s worth, I don’t remember how the tricks were performed and watching them didn’t make me less amazed at how the “magic” was done.

    In my own business dealings I have often sat down with someone who wants to know exactly how something is done. I explain the steps we take completely and even offer advice on how to use the information.
    All it’s ever done is increased customer loyalty.
    In fact in one recent case it created a measurable increase in business after a few of the people started explaining our process and benefits to their friends.

    Returning to the Fox show it probably drew a lot of attention to magicians and likely increased business.
    Everyone knows that “magic” is not real. Knowing how it’s done doesn’t diminish the skill that people associate with those who do it.

    And like you said, the show is what people are there for..

    • Tim

      Glen, you just confirmed what I’ve been trying to tell magicians for years – people don’t remember the secrets, and if they do, it doesn’t matter. And yes, it did draw attention to the profession, so I took advantage of that fact. Thanks for your comment.

  • http://www.allthingsgerman.net/blog/ Graham

    I remember that the first of these shows were shown in Germany. After watching them if anything it made me more interested in watching magic because I wanted to see if I could spot the methods shown in the programme.

    Even these days if I watch a magician with my daughter I am often in awe at how some tricks are done. Maybe I know *how* an assistant is inside a box, but that knowledge makes me appreciate what a hard job that must be and what an incredible performance it is.

    My 7-year-old daughter is just amazed at what she sees, and I’m not going to spoil it for her!
    .-= Graham´s last blog ..Gaudi am Tisch =-.

    • Tim

      Yes, don’t spoil the wonder for a kiddo! :-) I love seeing the reaction of a young one watching magic. Reminds me how I felt as a kid. Thanks for stopping by Graham.

  • http://website-in-a-weekend.net/ Dave Doolin

    Wow!

    You totally nailed this: people by and largely don’t remember the nitty gritty.

    I’m very circumspect about the methods I use for programming and layout… but I know when stuff I do (cool aweber tricks, html wizardry, etc.) goes public, I jump on it and push it hard. I don’t beef about it. I just write the best possible article on it.

    Which people read, nod their heads, and more or less go right back to sleep.

    Which works for me.

    Anyway, as @Graham remarked, knowing how something is done in no way diminishes my appreciation for it. If anything, it increases it.
    .-= Dave Doolin´s last blog ..“Dumb it down” they say… No! I say, “Smarten it up!” (Saturday Morning Surfing) =-.

    • Tim

      Thanks, Dave.

      >>”Which people read, nod their heads, and more or less go right back to sleep.”<< Great line…exactly!

  • Matt

    Was the “masked magician” ever identified? Would be curious if there were any repercussions.

    • Tim

      Yes, many magicians knew who it was the same day the first episode aired. His name is Val Valentino. You can read more about him here: http://bit.ly/Wh3Cl

  • Billy

    Well I totally agree that the magicians, in making a huge public brouhaha over the show did feed into Fox's marketing of the programs. I remember all the fuss occurring at the time. I myself was quite perturbed that someone would do this, but more perturbed at the threats, some of them physical.

    Still, though the actual reaction was wrong, doesn't necessarily mean that the magicians should not have reacted. What they should have done though is react, but within their ranks, and not publicly.

    As many have noted, most people forget the secrets, but that's not the point (and by the way, for those who don't know, not all that were shown were the actual secrets.)

    The point is, that the show demonstrated that there were simple tricks, and takes away the imagination the spectator might have concerning the skills of the performer. OK, most adults will know that what a magician does is not supernatural or whatever. Still, by homogenizing the magic effect into simple moves and props, the fascination is taken away. Again, whether or not the spectator remembers HOW the effect is accomplished, they will remember that there is a “how.” This is borne out by many of the replies to this Blog.

    I believe that Fox and the now-known “Masked Magician” were out for the cheap buck. I think the only good that came of this was that it forced many magicians to change their tired old shows, whether they needed to because of the exposure or not. But I think for many non-magicians, magic may never be the same.

    My 2¢, for what its worth.

    Billy

    • http://www.facetofacenetworker.com/magicdudemarketing.com/ Tim

      Thanks for your input Billy. Interesting you say they may/may not remember how it was done, but that there is a “how”. Is -that- why you say magic may never be the same for non-magicians?

  • Billy

    “Interesting you say they may/may not remember how it was done, but that there is a “how”. Is -that- why you say magic may never be the same for non-magicians?”

    Yes. Seeing the “how” causes a disconnect in the mind of the viewer, taking away mystery and fascination, replacing them with a cognition of the mechanical/manipulative aspects of performing the effect. Its almost the same as watching a movie where the boom-man (and editor) get sloppy and you see the microphone in-frame.

    Magic, like many forms of entertainment, is best as escapism. It shouldn't be puzzles being performed for the audience members to figure out.

    Cheers,

    Billy

  • http://www.BenjiBruce.com Benji Bruce

    What you say is true….controversy sells

    • http://www.facetofacenetworker.com/magicdudemarketing.com/ Tim

      Hey Benji, thanks for stopping by.

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